Return Policy

Returns & Refunds

Because my products are digital downloads, returns and refunds aren’t possible once your purchase is complete.

If you experience any issues with your files, such as trouble downloading, opening, or printing, please get in touch right away. I’ll do everything I can to resolve the problem and make sure you can enjoy your pattern without any stress.

Customer service

For assistance, please email us at fenella@fenellamarie.com


Happy to chat! Feel free to contact us using our form or chat service.